Design Collection

Care in Communication

I completed my final project in the Design for Health program with my project partner, Maizie Lovatt. Our project focused on identifying design solutions to address communication barriers and tensions that exist between primary care providers and patients with complex communication needs.

disability; communication tensions; patient-provider relationship

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Care in Communication: Mitigating Clinical Communicative Tensions Through Design
Care in Communication: Mitigating Clinical Communicative Tensions Through Design

Video

Care in Communication: Mitigating Clinical Communicative Tensions Through Design

This is a recording of our mock "Shark Tank" presentation of our final project that we delivered to industry experts. The video provides an overview of the process work completed by my project partner, Maizie Lovatt, and me to research and design... More

ToolTalk: Enhancing Patient-Provider Relationships Through Alternative Communication Tools
ToolTalk: Enhancing Patient-Provider Relationships Through Alternative Communication Tools

Essay

ToolTalk: Enhancing Patient-Provider Relationships Through Alternative Communication Tools

Clinical interactions rely heavily upon verbal communication to allow a healthcare provider to understand a patient’s experience and consequently diagnose and treat a condition. But what happens when a patient cannot communicate their symptoms and... More

Work by

Rosa Chu

Design for Health

“I have a keen interest in developing solutions to complex issues through stakeholder-centred design. I strongly believe in listening to all perspectives to better understand an issue and create a...” [More]