Grace Yuan
MR-Medicine: Improving Telemedicine Video Consultation with Mixed Reality and User Experience Design
Service Design
2022
MR-Medicine is a thesis project exploring how Mixed Reality and User Experience Design can be used to improve patient experience in Telemedicine. It focuses on three main problems identified in the existing telemedicine platforms: 1) unintegrated electronic medical record system, 2) lack of strong presence, and 3) the hierarchical physician-patient relationship. It uses dermatology as a case study to explore possible design solutions for remote healthcare.MR-Medicine was developed with the Research Through Design methodology and examined with the Descriptive Design Evaluation methods. By creating and evaluating three types of prototypes for Virtual Reality (VR), Augmented Reality (AR), and desktop applications as proofs of concept, this research study suggests findings that may contribute to Telemedicine consultation applications' development and how patients and physicians may better interact in the future.
