Graduate Studies
Design for Health (MDes)
Melissa Frew
Exploring the Future of Virtual Care
Service Design
2021
This research sought to explore the experience of virtual care for both patients and primary care providers in an attempt to understand both the value and the gaps in the virtual care experience.Explore this report and interactive model through the links below.
“How might we utilize technology to re-imagine the care experience and foster a sense of ‘time given’ to patients while alleviating the burden of time constraints for providers?”