Graduate Studies

Design for Health (MDes)

Nita Lakhani

Circulating health information for knowledge translation

Service Design
2019
Our Studio team developed a gigamap together with clinicians to better understand the challenges of knowledge translation related to healthy lifestyles. We also created a service blueprint to illustrate our proposed solution to improving Canadians' lifestyle via incremental nudges delivered across healthcare journeys and communication channels. Chris Rice was our graphic designer. I meshed his two visual together for a poster (upper right), which I presented on behalf of our team at the virtual European Healthcare Design Conference, London, UK, September 2020. This poster was also featured in the online conference exhibition at Relating Systems Thinking to Design 9, Ahmedabad, India, October 2020.

“C-CHANGE guidelines are a synthesis of multiple different Canadian guidelines for cardiovascular risk reduction in primary care (Tobe et al. 2011). Our Studio project team aimed to translate lifestyle recommendations (i.e. healthy diet & exercise) from the guidelines to improve population health. Through a co-design research process, we proposed a service for embedding lifestyle recommendations across communication channels and settings that individuals access on a daily basis. Our four personas, developed through interviews with patients, illustrate typical personalities that can be targeted with incremental behavioural nudges towards adopting a healthier lifestyle. See our service blueprint lower right.

Share with someone

Circulating health information for knowledge translation
Circulating health information for knowledge translation
Circulating health information for knowledge translation
Circulating health information for knowledge translation

Work by

Nita Lakhani

Design for Health

“As a former patient navigating the healthcare system, I know that current experiences are suboptimal and that patients and caregivers are not always invited to engage in transformational change. My...” [More]