Exploring the Future of Virtual Care

Service Design

Exploring the Future of Virtual Care

This research sought to explore the experience of virtual care for both patients and primary care providers in an attempt to understand both the value and the gaps in the virtual care experience. Explore this report and interactive model through... More

Mapping A New Approach to Health Information Sharing

Service Design

Mapping A New Approach to Health Information Sharing

Exploring and mapping a new approach to health information sharing for structurally marginalized populations. The brief provided by C-CHANGE noted that many of those most at risk for developing cardiovascular disease also have disproportionately... More

Shifting the Burden of a Disjointed Healthcare System - Choose Your Own Adventure

Service Design

Shifting the Burden of a Disjointed Healthcare System - Choose Your Own Adventure

Exploring and mapping the complexities of patient information transfer in the Ontario. Mapping the flow of patient health information through our healthcare system revealed that siloed information combined with a lack of comprehensive and reliable... More

Work by

Melissa Frew

Design for Health

“Unless someone like you cares a whole awful lot, nothing is going to get better . . . it’s not. ~ The Lorax. Dr. Seuss”