Vanessa is a designer with a background in game design and play, currently working at the intersection of service design and innovation. Her practice explores how simulation, storytelling, and interactivity can transform the way we design systems and services. From facilitating co-creation sessions to prototyping digital experiences, she brings a playful, immersive approach to her work—drawing on the principles of gameplay to spark creativity, foster collaboration, and unlock meaningful insights. With experience interning at CIBC and Interac, she has contributed to real-world innovation initiatives within financial services, blending design thinking with strategic foresight. Her expertise spans UX/UI design and prototyping, co-creation, and systems innovation—creating environments where ideas come to life through thoughtful, engaging design.